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Questions

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What do I get when I buy a guide?

Access to the guide in your library on this site as soon as your payment is confirmed. Depending on the guide, that is a link to open it online, a PDF download, or both.

How do I get my guide?

After payment we email you a link to your library. Sign in with the same email address and your guides are there. You can come back to them at any time.

Do I need an account?

You do not need to create one before paying. We set up your account using the email address you enter at checkout, and you sign in with a link we send to that address. There is no password.

Will these guides make me money?

We cannot promise that. The guides give you supplier contacts and practical steps for listing and selling. What you earn depends on what you buy, how you price it, your costs and the time you put in.

Are you connected to Vinted, Depop or eBay?

No. We are independent, and the guides describe how those marketplaces work at the time of writing. Always check each marketplace's current rules.

Do you check the suppliers?

Supplier guides are directories. We list how each supplier says it sells and how to contact it, but we do not guarantee stock, prices or service. Do your own checks before placing an order.

Can I get a refund?

You have 14 days to cancel a digital purchase as long as you have not opened or downloaded it. Once you access a guide, the cancellation right ends, which you agree to at checkout. If a guide is faulty or not as described, contact us and we will fix it or refund you.

How does the multi-buy discount work?

When your cart qualifies, the saving is taken off automatically and shown before you pay. A discount code and a multi-buy saving cannot be combined. You get whichever is larger.

Which payment methods can I use?

Debit and credit cards, Apple Pay and Google Pay. Payments are handled by Stripe and charged in pounds sterling. We never see your card details.